Caribbean Airlines CTG Terminal – Rafael Núñez International Airport


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When traveling with Caribbean Airlines to or from Cartagena City, you’ll be using Rafael Núñez International Airport (CTG). Understanding the specifics of the Caribbean Airlines CTG Terminal can help ensure a smooth and stress-free travel experience. This article will provide you with essential information about the Caribbean Airlines CTG Terminal, including its location, facilities, and tips for both departures and arrivals.
Caribbean Airlines CTG Terminal - Rafael Núñez International Airport
Caribbean Airlines operates out of Terminal 4 at CTG Airport. This modern terminal is one of the busiest international gateways in North America, serving millions of passengers annually. The CTG Caribbean Airlines Terminal is easily accessible by various transportation options, including taxis, ride-sharing services, public transit, and private vehicles.

What is the Caribbean Airlines CTG Terminal Address?

The address for Caribbean Airlines Terminal at CTG Airport, where Caribbean Airlines operates, is:

Crespo, Cartagena, Bolívar, Colombia

Remember that while this is the general address for Terminal 4, specific areas within the terminal (like check-in counters or gates) will have more precise locations. Passengers should always check their ticket information or the airport’s real-time flight information displays for the most accurate details about their specific flight.

How to Contact Caribbean Airlines Terminal CTG?

To contact Caribbean Airlines at their CTG Terminal, you have several options available. There are several ways to do so:
Airport Name Rafael Núñez International Airport
Rafael Núñez International Airport Address Crespo, Cartagena, Bolívar, Colombia
Rafael Núñez International Airport Phone Number +1-877-445-3112 /  57 5 6932828
Caribbean Airlines Contact Number 00 1 800-523-5585
Rafael Núñez International Airport Code CTG
Caribbean Airlines Ticket Counter Hours 24/7
Type International
Caribbean Airlines CTG Terminals Terminal 4
Caribbean Airlines Official Website https://www.caribbean-airlines.com/
Official YouTube https://www.youtube.com/user/iflycaribbean
Official Twitter https://x.com/iflycaribbean
Official Facebook https://www.facebook.com/caribbeanairlines/
Official Instagram https://www.instagram.com/iflycaribbean/
Remember that response times may vary depending on the method of contact and the nature of your inquiry. For immediate assistance at the airport, it’s best to visit the Caribbean Airlines counter in Terminal 4 or speak with a CTG Airport information desk representative. When contacting CTG Caribbean Airlines Terminal, have your booking reference, flight details, and any relevant documentation ready to ensure efficient assistance.

CTG Caribbean Airlines Terminal Departure

For passengers flying out with Caribbean Airlines from Rafael Núñez International Airport (CTG), understanding the departure process at Terminal 4 is essential for a smooth travel experience. Here’s a comprehensive guide to Caribbean Airlines Terminal CTG departures:
Terminal Location Caribbean Airlines operates from Terminal 4 at CTG Airport. This modern, spacious terminal is designed to handle international flights efficiently.
Check-in Process Arrival Time: It’s recommended to arrive at least 3 hours before your scheduled departure time for international flights. Check-in Options: Self-service kiosks: Available for passengers to check in and print boarding passes Staffed counters: For those needing assistance or checking baggage Check-in Deadlines: 60 minutes before departure for flights to the Caribbean 90 minutes before departure for flights to Georgetown, Guyana
Baggage Ensure your luggage meets Caribbean Airlines’ size and weight restrictions Tag any carry-on items with your contact information
Security Screening After check-in, proceed to the TSA security checkpoint. Have your boarding pass and valid ID ready.
Departure Gates Caribbean Airlines flights typically depart from gates in the A or B concourse of Terminal 4 Check the departure boards for your specific gate assignment
Boarding Process Listen for boarding announcements Caribbean Airlines typically boards by zones or groups
Last-Minute Information Keep an eye on the departure boards for any gate changes or updates Sign up for Caribbean Airlines’ flight notifications for real-time updates
Accessibility Terminal 4 offers assistance for passengers with reduced mobility. Request this service in advance when booking your flight.
By following these tips, you can ensure a smooth and stress-free departure with Caribbean Airlines from CTG Airport.

Caribbean Airlines Terminal CTG Arrivals

For passengers arriving at Rafael Núñez International Airport (CTG) on Caribbean Airlines flights, here’s a comprehensive guide to the arrival process at Terminal 4:
Terminal Information Caribbean Airlines flights arrive at Terminal 4, CTG’s primary international terminal. This modern facility is designed to handle a large volume of arriving passengers efficiently.
Disembarkation Follow the signs to the arrivals area after exiting the aircraft Assistance is available for passengers with reduced mobility
Immigration All international arrivals must clear U.S. Customs and Border Protection (CBP) Have your passport and completed customs declaration form ready U.S. citizens and eligible visitors can use Automated Passport Control (APC) kiosks for faster processing
Baggage Claim Proceed to the designated carousel for your flight Baggage claim area locations are clearly marked on arrival hall signs Free luggage carts are available for passenger use
Customs After collecting your baggage, proceed to the customs area Present your customs declaration form and be prepared for potential baggage inspection
Arrivals Hall Once you’ve cleared customs, you’ll enter the public arrivals area of Terminal 4
Connecting Flights Follow signs for flight connections You may need to re-check your baggage depending on your itinerary Allow sufficient time for immigration and customs processing
Meeters and Greeters Those waiting to meet arriving passengers can use the designated waiting areas in the public section of the terminal.
Flight Information Real-time flight information is available on screens throughout the terminal and on the CTG Airport website.
By understanding the Caribbean Airlines CTG Terminal arrivals process, passengers can navigate their entry into Cartagena or their connection to other destinations more smoothly. Remember to check the official CTG Airport and Caribbean Airlines websites for the most current information regarding arrivals procedures and any potential changes due to health and safety protocols.

Queries Handled by Caribbean Airlines CTG Terminal

Caribbean Airlines staff at CTG Terminal 4 are equipped to handle a wide range of passenger queries and concerns. Here’s a comprehensive list of the types of inquiries typically addressed at the Caribbean Airlines CTG Terminal:
Flight Information Flight status updates Gate assignments and changes Departure and arrival times Flight delays or cancellations
Ticketing and Reservations Booking new flights Ticket changes and modifications Seat selection and upgrades Fare inquiries and pricing
Check-in Assistance Online and mobile check-in support Baggage check-in procedures Oversized or special items check-in
Baggage Luggage allowances and fees Lost or delayed baggage claims Damaged baggage reports
Travel Documents Passport and visa requirements Travel authorization queries Documentation for specific destinations
Frequent Flyer Program Caribbean Miles program inquiries Miles accrual and redemption Status upgrades and benefits
In-flight Services Meal options and special dietary requests Entertainment system queries Duty-free shopping information
Connection Information Assistance with connecting flights Minimum connection time inquiries Terminal transfer guidance
Caribbean Airlines staff at CTG Terminal 4 strive to provide comprehensive assistance to passengers. For more complex issues or detailed inquiries, passengers may be directed to specialized departments or customer service channels.

Facilities and Services Available at Caribbean Airlines CTG Terminal

Caribbean Airlines operates from Terminal 4 at CTG Airport, which offers a wide range of facilities and services to ensure a comfortable and convenient travel experience. Here are some of the amenities available to passengers:
    1. Check-in: CTG Caribbean Airlines Terminal offers both online and in-person check-in services at Terminal 4. Passengers can use the self-service kiosks or go to the check-in counters to check-in for their flight.
    1. Baggage Services: The CTG Caribbean Airlines Terminal provides baggage handling services, including baggage drop-off, baggage claim, and lost luggage assistance. Caribbean Airlines also offers a baggage wrapping service for added security.
    1. Security Screening: CTG Caribbean Airlines Terminal has a dedicated security screening area with TSA PreCheck and CLEAR lanes to expedite the screening process.
    1. Dining and Shopping: The CTG Caribbean Airlines Terminal offers a variety of dining and shopping options, including restaurants, cafes, duty-free shops, and retail stores. Passengers can enjoy a meal or pick up last-minute travel essentials before their flight.
    1. Wi-Fi: The CTG Caribbean Airlines Terminal provides free Wi-Fi access to all passengers, allowing them to stay connected while waiting for their flight.
By providing a range of facilities and services, Caribbean Airlines ensures a comfortable and convenient travel experience for passengers departing from CTG Terminal 4.

Why Must You Choose Caribbean Airlines CTG Terminal?

Choosing to fly with Caribbean Airlines from their CTG Terminal offers numerous advantages for travelers. Here are compelling reasons why you should consider this option for your journey:
Strategic Location CTG’s Terminal 4 is well-connected to Cartagena City and surrounding areas Easy access via various transportation options including AirTrain, taxis, and public transit
Modern Facilities Terminal 4 is one of CTG’s newest and most advanced terminals State-of-the-art amenities ensure a comfortable travel experience
Efficient Processing Streamlined check-in procedures with self-service kiosks and staffed counters Advanced security screening technology for faster processing
Caribbean Expertise Caribbean Airlines specializes in flights to the Caribbean region Staff are knowledgeable about Caribbean destinations and travel requirements
Cultural Connection Experience Caribbean hospitality from the moment you enter the terminal Get a taste of Caribbean culture before even boarding your flight
Competitive Pricing Caribbean Airlines often offers competitive fares to Caribbean destinations Potential for cost savings on your travel budget
Extensive Network Convenient connections to numerous Caribbean islands and South American destinations Codeshare agreements extend the network further
Baggage Allowance Generally generous baggage allowance compared to some other carriers Ideal for travelers carrying gifts or island shopping
Choosing Caribbean Airlines at CTG Terminal combines the convenience of a major international airport with the specialized service of a Caribbean-focused airline. This blend offers a unique and potentially more enjoyable start to your Caribbean journey, making it a compelling choice for travelers heading to the region.

Tips for First-Time Flyers with Caribbean Airlines at Rafael Núñez International Airport

If you’re a first-time flyer with Caribbean Airlines at Rafael Núñez International Airport, here are some tips to help you prepare for your journey:
    1. Arrive Early: Caribbean Airlines recommends arriving at the airport at least three hours before your scheduled departure time. This will give you enough time to check-in, clear security, and find your gate.
    1. Check-in Online: To save time at the airport, consider checking in online before your flight. Caribbean Airlines allows passengers to check in up to 24 hours before departure, and you can print your boarding pass or download it to your mobile device.
    1. Pack Smart: Be sure to pack all necessary travel documents, including your passport, boarding pass, and any required visas or health certificates. Also, pack any essential items in your carry-on bag, such as medications, valuables, and a change of clothes.
    1. Know Your Baggage Allowance: Caribbean Airlines has specific baggage allowances for each fare class. Be sure to check the airline’s website for the most up-to-date information on baggage allowances, fees, and restrictions.
    1. Clear Security: When going through security, be prepared to remove your shoes, belt, and any metal objects. Also, be sure to comply with TSA guidelines regarding liquids, gels, and aerosols.
    1. Find Your Gate: Once you’ve cleared security, use the airport monitors to find your gate. Caribbean Airlines operates from Terminal 4 at CTG Airport, so be sure to follow the signs to the correct terminal.
    1. Boarding: When it’s time to board, listen for announcements and follow the instructions of the gate agents. Caribbean Airlines boards passengers in groups, so be sure to know your group number and have your boarding pass ready.
By following these tips, first-time flyers with Caribbean Airlines at Rafael Núñez International Airport can ensure a smooth and stress-free travel experience.

Parking and Transportation at CTG Airport

For passengers flying with Caribbean Airlines from Rafael Núñez International Airport (CTG), there are numerous parking and transportation options available. Here’s a comprehensive guide to help you plan your journey to and from the airport:

Parking Options

Terminal 4 Parking Short-term and daily parking available Closest option to Caribbean Airlines check-in counters
Long-Term Parking More economical for extended stays Free shuttle service to terminals
Economy Parking Most affordable on-airport parking option Shuttle service provided to all terminals
Valet Parking Available at Terminal 4 Convenient for quick drop-off and pick-up
Cell Phone Lot Free waiting area for those picking up passengers

Transportation Options

AirTrain CTG Connects all terminals to NYC subway and Long Island Rail Road Operates 24/7
Taxis Available at designated taxi stands outside Terminal 4 Flat fare to Manhattan
Ride-sharing Services Uber, Lyft, and other services have designated pick-up areas
Public Buses Several MTA bus routes serve CTG More economical but slower option
Shuttle Services Shared-ride shuttles to various destinations in the city Must be booked in advance
Car Rentals Multiple agencies available at CTG AirTrain connects to the car rental center
Private Car Services Pre-booked limousines and car services available
Hotel Shuttles Many nearby hotels offer complimentary shuttle services

Tips for Parking and Transportation:

    1. Pre-book parking online for better rates and guaranteed space
    1. Allow extra time for parking and transportation, especially during peak hours
    1. Check real-time parking availability on the CTG Airport website
    1. Consider off-airport parking lots for potential savings on long-term parking
    1. Download transportation apps (e.g., MTA app) for real-time updates
    1. Keep small bills handy for tipping shuttle drivers or taxi services
    1. Familiarize yourself with the Air Train system if using public transportation
    1. Check with your hotel about shuttle services before booking alternative transportation
    1. Be aware of traffic conditions, especially during rush hours
    1. Consider the time of your flight when choosing transportation options
By understanding these parking and transportation options, passengers flying with Caribbean Airlines from CTG can choose the most convenient and cost-effective method to reach the airport.

Caribbean Airlines CTG Terminal Nearby Hotels and Accommodation

For passengers flying with Caribbean Airlines from Rafael Núñez International Airport (CTG), there are numerous accommodation options nearby. Here’s a comprehensive guide to hotels and accommodations close to CTG Terminal 4:

Hotels with Airport Shuttles

Crowne Plaza CTG Airport Cartagena City Distance: 1.5 miles Free 24/7 airport shuttle
Hampton Inn NY-CTG Distance: 1.7 miles Complimentary shuttle service
Hilton Cartagena CTG Airport Distance: 1.5 miles 24-hour courtesy shuttle
Radisson Hotel CTG Airport Distance: 1.6 miles Free 24-hour shuttle service
Holiday Inn Express at CTG Distance: 2 miles Complimentary airport transportation

Budget-Friendly Options

Days Inn by Wyndham Jamaica / CTG Airport Distance: 3 miles Shuttle service available (fee may apply)
Comfort Inn CTG Airport Distance: 3.5 miles Free airport shuttle
Super 8 by Wyndham Jamaica North Conduit Distance: 3 miles Airport shuttle available (fee may apply)

Luxury Accommodations

TWA Hotel at CTG Airport CTG Inn
Located within CTG Airport Unique retro-style hotel with direct AirTrain access Distance: 1.5 miles Free airport pickup and drop-off

Extended Stay Options

Residence Inn by Marriott Cartagena CTG Airport Fairfield Inn by Marriott CTG Airport
Distance: 2.5 miles Free airport shuttle Distance: 2.5 miles Complimentary airport transportation

Alternative Accommodations

    1. Airbnb options in nearby neighborhoods like Jamaica or Howard Beach
    1. Vacation rentals for larger groups or extended stays
    1. Hostels in nearby areas for budget travelers

Transportation to Hotels

    • Most hotels offer shuttle services, but confirm pick-up locations at CTG
    • Taxis and ride-sharing services are readily available
    • Public transportation options are available for hotels further from the airport
By choosing a nearby hotel, passengers can ensure a convenient and comfortable travel experience at CTG Airport. Be sure to book in advance and confirm shuttle services to ensure a smooth arrival and departure.

Special Assistance and Accessibility at Rafael Núñez International Airport

Rafael Núñez International Airport (CTG) and Caribbean Airlines are committed to providing comprehensive special assistance and accessibility services to ensure a comfortable travel experience for all passengers. Here’s a detailed overview of the services available:
Mobility Assistance Wheelchair Services: Available free of charge Request in advance when booking your flight or at check-in Electric Cart Service: For transportation within the terminal Available upon request Accessible Routes: Clearly marked throughout the terminal Elevators and ramps available
Visual Impairment Assistance Guide Dog Relief Areas: Located in designated areas outside the terminal Braille Signage: Available throughout the terminal Assistive Personnel: Can be requested to guide visually impaired passengers
Hearing Impairment Services Visual Paging: Flight information displayed on monitors throughout the terminal TTY Phones: Available in public areas Sign Language Interpretation: Can be arranged with advance notice
Autism and Developmental Disabilities Quiet Rooms: Available for passengers who need a calm environment Pre-Travel Airport Familiarization: Programs available to help prepare for the airport experience
Medical Assistance Medical Oxygen: Passengers can bring their own FAA-approved portable oxygen concentrators Medication Storage: Refrigeration available for temperature-sensitive medications First Aid Stations: Located throughout the terminal
Special Dietary Needs Diverse Dining Options: Various restaurants catering to different dietary requirements Special Meal Requests: Can be made in advance for in-flight meals
Assistance for Elderly Passengers Priority Services: Expedited check-in and security screening Assistance with Luggage: Available upon request
By providing these and other special assistance and accessibility services, CTG Airport ensures a welcoming and inclusive travel experience for all passengers. Be sure to request any necessary assistance in advance to ensure a smooth and stress-free travel experience.

Caribbean Airlines Lounges and Waiting Areas at Rafael Núñez International Airport

While Caribbean Airlines operate its own dedicated lounge at Rafael Núñez International Airport (CTG), passengers have access to various comfortable waiting areas and lounge options within Terminal 4. Here’s a comprehensive guide to the lounges and waiting areas available:

General Waiting Areas

Terminal 4 Seating Numerous seating areas throughout the terminal Comfortable chairs and benches in gate areas
Charging Stations Multiple locations for charging electronic devices
Wi-Fi Free Wi-Fi available throughout the terminal
Quiet Zones Designated areas for relaxation away from main concourses

Third-Party Lounges

Wingtips Lounge Location: Concourse B, near Gate 31 Access: Pay-per-use or through certain credit card programs Amenities: Complimentary food and beverages, Wi-Fi, business center
Air India Maharaja Lounge Location: Concourse A, near Gate 5 Access: Business class passengers on select airlines, pay-per-use option available Amenities: Buffet, bar service, shower facilities
Swiss Business Class Lounge Location: Concourse A, near Gate 4 Access: Business class passengers on select airlines, pay-per-use option may be available Amenities: Light refreshments, workstations, shower facilities
Delta Sky Club Location: Concourse B, near Gate 31 Access: Delta Sky Club members, certain credit card holders Amenities: Complimentary food and beverages, Wi-Fi, business center
Etihad Airways Lounge Location: Concourse A, near Gate 3 Access: Etihad Airways premium passengers, pay-per-use option may be available Amenities: A la carte dining, bar service, prayer room

Alternative Waiting Options

Restaurants and Cafes Numerous dining options throughout Terminal 4 Some offer comfortable seating areas suitable for waiting
XpresSpa Location: Near Gate B24 Offers massage and spa services for relaxation before flights
Be Relax Spa Location: Near Gate A2 Provides various spa treatments and relaxation services
CTGIAT Conference Center Available for business travelers needing meeting space
Outdoor Terrace Location: Near Gate A5 Offers fresh air and views of the tarmac
While Caribbean Airlines passengers may not have access to a dedicated airline lounge, CTG’s Terminal 4 offers a variety of comfortable waiting areas and lounge options to suit different preferences and budgets. By planning ahead and considering these options, travelers can ensure a more relaxed and enjoyable pre-flight experience at CTG Airport.

FAQs on CTG Airport Terminal Caribbean Airlines

Where does Caribbean Airlines operate from at CTG Airport?
Caribbean Airlines operates from Terminal 4 at CTG Airport.
How can I check-in for my Caribbean Airlines flight at CTG?
You can check in for your Caribbean Airlines flight at CTG by using the self-service kiosks or by visiting the check-in counter at Terminal 4.
Where is the check-in counter for Caribbean Airlines at CTG?
The check-in counter for Caribbean Airlines is located in Terminal 4 at CTG Airport.
How early should I arrive at CTG for my Caribbean Airlines flight?
It is recommended to arrive at least 3 hours before your international flight and 2 hours before your domestic flight.
Does Caribbean Airlines offer curbside check-in at CTG?
No, Caribbean Airlines does not offer curbside check-in at CTG.
Where is the baggage claim area for Caribbean Airlines at CTG?
The baggage claim area for Caribbean Airlines is located in Terminal 4 at CTG Airport.
Does Caribbean Airlines offer in-flight entertainment at CTG?
Yes, Caribbean Airlines offers in-flight entertainment on its flights. You can enjoy a variety of movies, TV shows, and music.
How can I find out about flight delays or cancellations for Caribbean Airlines at CTG?
You can find out about flight delays or cancellations by checking the Caribbean Airlines website, mobile app, or by contacting their customer service.
Can I bring my food onboard a Caribbean Airlines flight at CTG?
Yes, you are allowed to bring your food onboard a Caribbean Airlines flight.
Does Caribbean Airlines offer Wi-Fi on its flights at CTG?
No, Caribbean Airlines does not currently offer Wi-Fi on its flights.
What Terminal does Caribbean Airlines fly out of at CTG?
Caribbean Airlines flies out of Terminal 4 at CTG Airport.
What Terminal is Caribbean Airlines Arrival at CTG?
Caribbean Airlines arrives at Terminal 4 at CTG Airport.
Where do I pick up arriving passengers at CTG?
You can pick up arriving passengers at the arrivals area in Terminal 4 at CTG Airport.
Does Caribbean Airlines fly out of Terminal 4 CTG?
Yes, Caribbean Airlines flies out of Terminal 4 at CTG Airport.
Where does Caribbean Airlines fly from in CTG?
Caribbean Airlines operates from Terminal 4 at CTG Airport.
What Caribbean Airlines Terminal is domestic arrivals at CTG?
Caribbean Airlines operates international flights only, so all arrivals are handled at Terminal 4.

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