Volaris BOG Terminal – El Dorado International Airport


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As a leading low-cost airline, Volaris has established a strong presence at the El Dorado International Airport (BOG) in Bogotá City. The Volaris BOG Terminal is a hub for travelers, offering a convenient and efficient experience for both departures and arrivals. The Volaris Terminal BOG is located within the expansive BOG Airport complex, providing easy access for passengers. Whether you’re departing from or arriving at the Volaris Terminal, the well-organized layout and signage make navigation a breeze.
Volaris BOG Terminal - El Dorado International Airport
Volaris operates from Terminal 4 at El Dorado International Airport (BOG). Terminal 4, also known as the International Air Terminal, is one of the busiest and most modern terminals at BOG. It serves as a hub for numerous international carriers, including Volaris.

What is the Volaris BOG Terminal Address?

The address for Volaris Terminal at BOG Airport (Terminal 4) is:

Av. Calle 26 No. 103-9, Fontibón, Bogotá, Colombia

Please note that Terminal 4 is one of the six terminals at BOG Airport and is located on the east side of the airport. If you are driving, you can follow the signs to Terminal 4 upon arriving at BOG. If you are using public transportation or a ride-sharing service, you can specify Terminal 4 as your destination.

How to Contact Volaris Terminal BOG?

To contact Volaris Terminal at BOG Airport, you can use the following methods:
Airport Name El Dorado International Airport
El Dorado International Airport Address Av. Calle 26 No. 103-9, Fontibón, Bogotá, Colombia
El Dorado International Airport Phone Number +1-877-445-3112 /  57 1 2662000
Volaris Contact Number +1 855 VOLARIS (8652747)
El Dorado International Airport Code BOG
Volaris Ticket Counter Hours 24/7
Type International
Volaris BOG Terminals Terminal 4
Volaris Official Website http://www.volaris.com/
Official YouTube https://www.youtube.com/channel/UCqaEYC8DQM44rDetGO08gZw
Official Twitter https://twitter.com/viajavolaris
Official Facebook https://www.facebook.com/volarisglobal
Official Instagram https://www.instagram.com/viajavolaris
When contacting Volaris or BOG Airport, be sure to have your flight information, booking reference, or any other relevant details handy to help the customer service representatives assist you effectively.

BOG Volaris Terminal Departures

The Volaris departures at BOG Airport operate from Terminal 4. When departing from BOG on Volaris, it’s important to arrive at the airport with plenty of time to check in, clear security, and locate your gate. The following steps will help guide you through the departure process at the BOG Volaris Terminal:
    • Check-in: You can check in for your Volaris flight at the check-in counters located in Terminal 4. To save time, consider checking in online before arriving at the airport. Online check-in is typically available up to 24 hours before your flight.
    • Security: After checking in, proceed to the security checkpoint. Be sure to have your boarding pass and a valid form of identification ready. Follow the instructions of the TSA agents to ensure a smooth security screening process.
    • Find your gate: Once you’ve cleared security, check the flight information displays for your flight’s gate number. Terminal 4 is large, so it’s a good idea to familiarize yourself with the layout and give yourself plenty of time to find your gate.
    • Boarding: Boarding typically begins around 30-45 minutes before the scheduled departure time. Listen for announcements and follow the instructions of the gate agents to board the plane.
By familiarizing themselves with the Volaris Terminal BOG departure procedures, passengers can ensure a seamless and stress-free start to their journey.

Volaris Terminal BOG Arrivals

When arriving at BOG Airport on a Volaris flight, you will be landing at Terminal 4. After disembarking the plane, follow these steps to navigate the arrivals process at the BOG Volaris Terminal:
    • Immigration: As an international traveler, you will need to clear immigration. Follow the signs to the U.S. Customs and Border Protection area and present your passport and any required documents to the immigration officer.
    • Baggage claim: After clearing immigration, proceed to the baggage claim area to retrieve your checked luggage. Check the flight information displays to locate the correct baggage carousel for your flight.
    • Customs: Once you have collected your luggage, proceed to the customs area. Declare any items that require customs clearance and follow the instructions of the customs officers.
By understanding the arrival procedures at the Volaris Terminal BOG, you can ensure a smooth and hassle-free experience when arriving at the airport.
Volaris BOG Terminal - El Dorado International Airport

Queries Handled by Volaris BOG Terminal

The Volaris BOG Terminal handles various queries related to travel on Volaris flights. Here are some of the common queries handled by the Volaris BOG Terminal:
    • Flight information: If you have questions about your flight status, schedule, or any other flight-related inquiries, you can contact Volaris customer service or check the flight information displayed in the terminal.
    • Check-in: The check-in counters at Volaris Terminal BOG can assist with any questions or issues related to checking in for your Volaris flight. If you have trouble checking in online or need to check in a bag, you can speak to a representative at the counter.
    • Security: If you have questions about security procedures or need assistance during the security screening process, you can speak to a TSA agent or a Volaris representative.
    • Immigration and customs: If you have questions about immigration or customs procedures upon arrival at BOG, you can speak to a representative from U.S. Customs and Border Protection or a Volaris representative.
    • Lost or delayed baggage: If your luggage is lost or delayed, you can file a report with the baggage services desk at Volaris Terminal BOG. A representative will assist you in locating your luggage or filing a claim.
    • Special assistance: If you require special assistance, such as wheelchair service or assistance for a child traveling alone, you can speak to a Volaris representative at the check-in counter or the gate.
The Volaris BOG Terminal is equipped to handle a wide range of queries related to travel on Volaris flights. If you have any questions or concerns, don’t hesitate to speak to a representative or seek assistance.

Facilities and Services Available at Volaris BOG Terminal

The Volaris BOG Terminal (Terminal 4) offers a range of facilities and services to passengers to ensure a comfortable and convenient travel experience. Here are some of the facilities and services available at the Volaris BOG Terminal:
    • Check-in counters: BOG Volaris Terminal has dedicated check-in counters at Terminal 4 where passengers can check in for their flights, check their bags, and obtain boarding passes.
    • Security checkpoints: BOG Volaris Terminal has multiple security checkpoints to ensure a smooth and efficient screening process for passengers. TSA agents are available to assist with any questions or concerns during the security screening process.
    • Duty-free shopping: BOG Volaris Terminal offers a variety of duty-free shopping options, including high-end fashion, electronics, and cosmetics. Passengers can take advantage of tax-free shopping to save money on their favorite brands.
    • Food and beverage: BOG Volaris Terminal has a wide selection of food and beverage options, ranging from fast food to sit-down restaurants. Passengers can choose from a variety of cuisines, including Mexican, Asian, and American.
    • Wi-Fi: BOG Volaris Terminal offers free Wi-Fi to passengers, allowing them to stay connected while they wait for their flight.
    • Currency exchange: BOG Volaris Terminal has several currency exchange kiosks where passengers can exchange currency before or after their flight.
    • ATMs: BOG Volaris Terminal has several ATMs located throughout the terminal, allowing passengers to withdraw cash as needed.
The Volaris BOG Terminal offers a range of facilities and services to ensure a comfortable and convenient travel experience for passengers. Whether you need to check in for your flight, grab a bite to eat, or simply relax before your flight, Terminal 4 has everything you need.

Why Must You Choose Volaris BOG Terminal?

There are several reasons why you may choose to fly with Volaris from BOG Terminal 4:
    • Convenient location: BOG Airport is one of the busiest airports in the Colombia and offers convenient access to Bogotá City and the surrounding areas. Terminal 4, where Volaris operates, is one of the newest and most modern terminals at BOG, offering a comfortable and efficient travel experience.
    • Competitive pricing: BOG Volaris Terminal is known for offering competitive pricing on flights, making it an affordable option for travelers on a budget.
    • Variety of destinations: Volaris operates flights to a variety of destinations in Mexico, Central America, and South America, making it a convenient option for travelers looking to explore these regions.
    • Comfortable and modern aircraft: BOG Volaris Terminal operates a modern fleet of aircraft, including the Airbus A320 and A321, which offer comfortable seating and in-flight amenities such as Wi-Fi and entertainment.
    • Reliable service: BOG Volaris Terminal has a reputation for providing reliable service, with a high on-time performance rate and a focus on passenger safety and comfort.
    • Baggage allowance: BOG Volaris Terminal offers a generous baggage allowance, including one carry-on bag and one personal item, as well as the option to purchase additional checked baggage.
Choosing to fly with Volaris from BOG Terminal 4 offers a convenient, affordable, and comfortable travel experience for passengers. Whether you’re traveling for business or pleasure, Volaris provides reliable service and a variety of destinations to choose from.

Tips for First-Time Flyers with Volaris at El Dorado International Airport

If you’re a first-time flyer with Volaris at El Dorado International Airport, here are some tips to help make your travel experience smooth and stress-free:
    • Check-in online: To save time at the airport, check-in online up to 24 hours before your flight. You can print your boarding pass at home or use a mobile boarding pass on your smartphone.
    • Arrive early: It’s recommended to arrive at the airport at least two hours before your scheduled departure time to allow plenty of time for check-in, security screening, and finding your gate.
    • Know your terminal: Volaris operates from Terminal 4 at BOG Airport. Make sure you know which terminal you need to go to and give yourself enough time to navigate the airport.
    • Pack smart: Be sure to pack all your essentials in your carry-on bag, including any medications, important documents, and a change of clothes in case your checked luggage is delayed.
    • Follow TSA guidelines: When going through security, be sure to follow TSA guidelines for what items are allowed in your carry-on and checked luggage. This will help ensure a smooth and efficient security screening process.
    • Stay connected: BOG Airport offers free Wi-Fi throughout the terminal, so you can stay connected while you wait for your flight.
    • Ask for help: If you have any questions or concerns, don’t hesitate to ask for help from a Volaris or airport employee. They are there to assist you and make your travel experience as smooth as possible.
By following these tips, you can help ensure a stress-free and enjoyable travel experience with Volaris at El Dorado International Airport.

Parking and Transportation at BOG Airport

El Dorado International Airport offers several parking and transportation options for travelers:
    • Parking: BOG Airport offers several parking options, including short-term, long-term, and economy parking. Short-term parking is available at each terminal, while long-term and economy parking are located further away from the terminals and require a shuttle to get to and from the airport.
    • Public transportation: BOG Airport is easily accessible by public transportation, including the AirTrain, which connects the airport to the Bogotá City subway and Long Island Rail Road. The AirTrain operates 24/7 and is free within the airport, while there is a fee to travel to and from the airport.
    • Taxis: Taxis are readily available at BOG Airport and offer a convenient and direct way to get to your destination. Fares are metered and vary depending on the time of day, traffic, and distance traveled.
    • Ride-sharing: Ride-sharing services such as Uber and Lyft are also available at BOG Airport. Passengers can request a ride using the app and meet their driver at a designated pick-up location outside the terminal.
    • Car rentals: Several car rental companies operate at BOG Airport, including Alamo, Avis, Budget, and Hertz. Rental car facilities are located off-airport and require a shuttle to get to and from the airport.
By considering these parking and transportation options, travelers can choose the best option that suits their needs and preferences. It’s recommended to plan ahead and book parking or transportation in advance to ensure a smooth and stress-free travel experience.

Volaris BOG Terminal Nearby Hotels and Accommodation

Volaris BOG Terminal Nearby Hotels and Accommodation For passengers traveling through the Volaris Terminal at El Dorado International Airport (BOG), there are several hotel and accommodation options near the airport. These properties offer convenient and comfortable lodging options for both pre- and post-flight stays. Here are some of the top hotels and accommodation choices near the Volaris Terminal BOG:
Courtyard by Marriott Bogotá BOG Airport Distance from Volaris Terminal: Approximately 1 mile This modern hotel offers a free airport shuttle, an on-site restaurant, and a fitness center.
Hilton Garden Inn Bogotá/BOG Airport Distance from Volaris Terminal: Approximately 1.5 miles The hotel features a 24-hour shuttle service, an indoor pool, and a restaurant.
Hampton Inn & Suites Bogotá-BOG Airport Distance from Volaris Terminal: Approximately 2 miles This hotel provides a complimentary airport shuttle, a fitness center, and a hot breakfast.
Holiday Inn Express Bogotá BOG Airport Area Distance from Volaris Terminal: Approximately 2.5 miles Amenities include a free airport shuttle, a business center, and a fitness room.
Fairfield Inn & Suites by Marriott Bogotá BOG Airport Distance from Volaris Terminal: Approximately 3 miles The hotel offers a free shuttle service, a 24-hour market, and a fitness center.
Radisson Hotel BOG Airport Distance from Volaris Terminal: Approximately 3.5 miles This hotel features a free airport shuttle, an on-site restaurant, and a fitness center.
When booking your accommodations near the Volaris Terminal BOG, consider factors such as proximity to the airport, shuttle service availability, and amenities that align with your travel needs and preferences. Many of these hotels also offer special packages or discounts for Volaris passengers, so be sure to check with the properties or your airline for any exclusive offers. By choosing a hotel close to the Volaris Terminal, you can ensure a seamless and stress-free travel experience, with easy access to the airport and its facilities.

Special Assistance and Accessibility at El Dorado International Airport

El Dorado International Airport offers special assistance and accessibility options to ensure that all passengers have a comfortable and stress-free travel experience. Here are some of the services and amenities available:
    • Wheelchair assistance: Passengers who require wheelchair assistance can request it at the time of booking or upon arrival at the airport. Wheelchair assistance is available at all terminals and can be requested at any point during the travel experience.
    • Accessible restrooms: All terminals at BOG Airport have accessible restrooms that are designed to accommodate passengers with disabilities.
    • Service animals: Passengers traveling with service animals are welcome at BOG Airport. Service animals are allowed in all areas of the airport and onboard aircraft.
    • Accessible parking: BOG Airport offers accessible parking spaces in all parking lots and garages. These spaces are reserved for passengers with disabilities and are located near the entrance to each terminal.
    • TDD/TTY service: BOG Airport offers TDD/TTY service for passengers who are deaf or hard of hearing. TDD/TTY phones are available at all terminals and can be used to make calls or communicate with airport staff.
    • Visual paging: BOG Airport offers visual paging for passengers who are deaf or hard of hearing. Visual paging is available at all terminals and can be used to make announcements or communicate with airport staff.
By offering these special assistance and accessibility options, BOG Airport ensures that all passengers have a comfortable and stress-free travel experience. Passengers who require special assistance are encouraged to contact their airline or the airport in advance to make arrangements.

Volaris Lounges and Waiting Areas at El Dorado International Airport

Volaris currently operates lounges or waiting areas at El Dorado International Airport. There are several lounges and waiting areas available to passengers traveling through BOG Airport.
    • The Centurion Lounge: Located in Terminal 4, The Centurion Lounge is available to American Express cardholders and offers amenities such as comfortable seating, complimentary food and beverages, shower suites, and a family room.
    • The Virgin Atlantic Clubhouse: Located in Terminal 4, The Virgin Atlantic Clubhouse is available to Virgin Atlantic passengers and offers amenities such as comfortable seating, complimentary food and beverages, a spa, and a rooftop deck.
    • Delta Sky Club: Located in Terminal 4, the Delta Sky Club is available to Delta passengers and offers amenities such as comfortable seating, complimentary food and beverages, showers, and a business center.
    • Air France Lounge: Located in Terminal 1, the Air France Lounge is available to Air France passengers and offers amenities such as comfortable seating, complimentary food and beverages, shower suites, and a business center.
    • The Wingtips Lounge: Located in Terminal 4, The Wingtips Lounge is available to all passengers and offers amenities such as comfortable seating, complimentary food and beverages, a business center, and a children’s play area.
Volaris operate its own lounges at BOG Airport, passengers can still enjoy a comfortable and relaxing travel experience by taking advantage of the lounges and waiting areas available to them.

FAQs on BOG Airport Terminal Volaris

Where does Volaris operate from at BOG Airport?
Volaris operates from Terminal 4 at BOG Airport.
How can I check in for my Volaris flight at BOG?
You can check in for your Volaris flight at BOG by visiting the check-in counter or using the self-service kiosks located in Terminal 4.
Where is the check-in counter for Volaris at BOG?
The check-in counter for Volaris at BOG is located in Terminal 4.
How early should I arrive at BOG for my Volaris flight?
It is recommended that you arrive at BOG at least 3 hours before your Volaris flight.
Does Volaris offer curbside check-in at BOG?
No, Volaris does not offer curbside check-in at BOG.
Where is the baggage claim area for Volaris at BOG?
The baggage claim area for Volaris at BOG is located in Terminal 4.
Does Volaris offer in-flight entertainment at BOG?
Yes, Volaris offers in-flight entertainment on its flights at BOG.
How can I find out about flight delays or cancellations for Volaris at BOG?
You can check the status of your Volaris flight at BOG by visiting the Volaris website or contacting their customer service.
Can I bring my food onboard a Volaris flight at BOG?
Yes, you can bring your food onboard a Volaris flight at BOG, as long as it complies with TSA guidelines.
Does Volaris offer Wi-Fi on its flights at BOG?
Yes, Volaris offers Wi-Fi on its flights at BOG, but it may be subject to additional fees.
What Terminal does Volaris fly out of at BOG?
Volaris flies out of Terminal 4 at BOG.
What Terminal is Volaris Arrival at BOG?
Volaris Arrival at BOG is also at Terminal 4.
Where do I pick up arriving passengers at BOG?
You can pick up arriving passengers at BOG by following the signs to the designated pick-up area for Terminal 4.
Does Volaris fly out of Terminal 4 BOG?
Yes, Volaris flies out of Terminal 4 BOG.
Where does Volaris fly from in BOG?
Volaris flies from Terminal 4 at BOG.
What Volaris Terminal is domestic arrivals at BOG?
Volaris does not operate domestic flights from BOG, so there is no dedicated domestic arrivals terminal for Volaris at BOG.

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